5/25/2014, 10:01 am
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VA Deputy Administrator Bill Lumbergh announced new rules designed to improve conditions at overtaxed Veteran's Affairs medical facilities nationwide.
When asked about the new regulations Dep. Admin. Lumbergh replied, "Doctors and other workers involved in providing actual health care to our veterans have long complained of having to deal with all of the red tape instead of being able to efficiently care for their patients, stating multiple layers of management with often redundant paperwork and unnecessary communications. If we could get the physicians to use the new additional care system it would be great."
After seeing their effort at streamlining operations at software giant Initech, the Department Of Veteran's Affairs has hired efficiency experts Bob Slydell and Bob Porter to initiate the new Timely Patient Service, or TPS reporting system.
Bob Slydell: "To remind healthcare providers of the need for timely service, TPS reports will now be completed and attached by the attending physicians to all new urgent requests for care, especially in critical, life threatening situations."
When asked about possible compliance concerns Mr. Porter said, "Memos will be emailed from the various administrative personnel tasked with overseeing TPS compliance, to the doctors, and to hardworking folks like Administrative Assistant Tom Smykowski."
Smykowski noted, "Sometimes doctors don't have the people skills needed, so I take the TPS reports, attach them to the patient's folder, and place them back in the bulk patient folder holding area, or BPFHAA, for subsequent timely processing".